Legal Notice

Last updated: March 12, 2026

Original Language: French. In the event of any discrepancy between this English translation and the original French version, the French version shall prevail.

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004, for Confidence in the Digital Economy (LCEN), users and visitors of the ragalia.ai website and the Ragalia application are hereby informed of the following legal notice.

Access to and use of the service imply unreserved acceptance of these conditions.

Service Publisher

The ragalia.ai website and the Ragalia mobile application are published and operated by:

  • Company Name: RAGALIA SASU
  • Status: Société par Actions Simplifiée Unipersonnelle (SASU)
  • Capital: 1,000.00 euros
  • Registered Office: 61 rue de Lyon, 75012 Paris, France
  • Registration: RCS Paris n° 993 767 276
  • Intra-Community VAT Number: FR 50 993 767 276
  • NAF/APE Code: 6201Z

Contact Details:

Note: In accordance with our policy of direct and digital-first communication, the publisher is primarily reachable via email at the addresses listed above or by postal mail at the registered office address. No telephone support is provided on the headquarters’ administrative line.

Director of Publication

The Director of Publication is Vince Jonathan, in his capacity as President of RAGALIA SASU.

Design, Development, and Ownership

The entire solution (technical architecture, design of isolated enclaves, AI orchestration algorithms, “Isabelle” persona) was designed and developed entirely by the R&D Department of RAGALIA SASU.

This notice attests that RAGALIA SASU is the sole owner of the intellectual property rights relating to the structure and content of the Service, with the exception of duly credited open-source or third-party elements. Use of the service is subject to our Terms of Service.

Hosting and Infrastructure

In accordance with regulations and in the interest of transparency related to our hybrid privacy-protecting architecture, we detail our hosting providers:

A. Showcase Website Hosting (Frontend)

  • Cloudflare, Inc.
  • Registered Office: 101 Townsend St, San Francisco, CA 94107, USA.
  • Website: www.cloudflare.com

B. Isolated Processing Infrastructure (Enclaves) & E2EE Relay

  • Amazon Web Services EMEA SARL (AWS)
  • French Branch: 31 Place des Corolles, Tour Carpe Diem, 92400 Courbevoie, France.
  • Infrastructure: Hosting of the cryptographic processing airlock (AWS Nitro Enclaves) and the Cloud synchronization relay.

C. Artificial Intelligence Engines

  • Google Ireland Limited
  • Address: Gordon House, Barrow Street, Dublin 4, Ireland.
  • Infrastructure: Google Cloud Platform (GCP) / Vertex AI (European Union Region).

D. Conversational Data (Local Storage)

Ragalia Specificity: Long-term memory data (“Journal” and “Memories”) is not hosted persistently by the aforementioned cloud providers. It is stored locally on the user’s terminal via an encrypted database. For more details on optional synchronization and our Zero Retention policy, please consult our Privacy Policy.

Intellectual Property

Any representation, reproduction, or partial or total exploitation of the contents, trademarks, graphic charter, or the “Isabelle” persona (including its style and system instructions), by any process whatsoever, without the express, written, and prior authorization of RAGALIA SASU is prohibited and constitutes an infringement punishable by Articles L.335-2 et seq. of the French Intellectual Property Code.

Consumer Mediation

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, RAGALIA SASU has set up a mediation system. The selected mediation entity is CM2C. In the event of a dispute not resolved by our customer support, you may contact the mediator:

  • Entity: CM2C
  • Website: https://www.cm2c.net
  • Address: 49 rue de Ponthieu, 75008 Paris, France.
  • Telephone: +33 1 89 47 00 14

Applicable Law and Jurisdiction

This Legal Notice is governed by French law. In the event of a dispute and in the absence of an amicable agreement, the dispute shall be brought before the competent French courts within the jurisdiction of the Court of Appeal of Paris.